I have a SOLO 417 backpack sprayer which stopped working; probably 3 – 4 years old.
Searching SOLO’s website, I found a couple of reasonably close service providers, however, upon inquiry none would work on your electrically operated equipment.
I reached out to SOLO via its website and connected with Thornton, who assisted me in arranging for the return of my sprayer to SOLO, diagnosed the problem, and replaced the “dead” electrical motor to me under warranty and at no charge.
It is encouraging to me that your firm undertook to service this +$200 sprayer, as one might view this as a “throw away” item and just replace it, vs. seeking repair and continued utilization.
SOLO made the process simple and hopefully has positioned me for a few more years of effective use of this landscape maintenance tool.
Many thanks,