I’m writing you regarding Tierra Howard. I called in for information and service and spoke with her. I have called companies, service centers and the like my whole life. To be very honest – few, if any, have given me the service, professionalism, caring, kindness and general good feeling; all she wanted to do was help me.

I spent my years teaching Elem. School and do not have much background in business. But, I do know service because I am on the receiving end of it. Tierra stands alone and if there is some computer model to show how interactions with clients bring up the percentage of clients returning to purchase merchandise from your company, I am absolutely sure Tierra will be, if not the best, but very close to it.

Thank you and…