I am writing to let you know about the good customer service that I received from Solo USA. I call your customer service number because I needed help with model identification and a rebuild kit for an older Solo backpack pump sprayer. Not only did someone answer the phone, immediately understood my request and transferred me to Krystal Diggs who help me identify my model (475) and proper rebuild kit number as well as sent me technical information to help me do the rebuild.
It is refreshing to have such prompt and good customer service.
Thank you Krystal! Very good customer service!