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It is a real pleasure
Krystal Insley in your service department has been knowledgeable, helpful and friendly in her followup for parts that I ordered for my spreader. It is a real pleasure to deal with people that make it a point to go the extra mile to make certain a customer is completely satisfied. In todays business environment it difficult to find an individual who makes my problem their problem. Thank you for all the help, Krystal.
Daniel, Kingsley, MI
THANK YOU for your EXCEPTIONAL customer service far above and beyond the norm!!!
Their compassion and caring is so far superior! If anyone is deciding just which sprayer to buy, SOLO is the way to go bar none.
Their customer service can not be beaten. The Solo Team is very caring, and an amazing team.
Also, I learned that Solo is a very small family owned company. So, for everyone who wants to support small family owned businesses, here’s one more reason to “Go Solo USA”
Take care, Pam D
Please pass on a big Thanks! from me.
I just got off the phone with Krystal, after she assisted me in finding some replacement tubes for my Solo 467 backpack blower. I've spent many hours trying to find some, and finally found your website and phone number.
Krystal was very kind and even did a manual stock-check to verify that both parts were indeed in the warehouse and ready to ship.
Please pass on a big Thanks! from me. Krystal is wonderful.
Jim C., Farmington, UT
They were most friendly, helpful and very supportive
Solo's customer service department promptly answered my call. They were most friendly, helpful and very supportive regarding a concern I had with one of their products. In a world of indifference it's nice to know that there are still corporations out there who still care about the consumer and still stand on quality and integrity.
Great product and even greater customer service!
My first order with Solo was 22 years ago. Recently, I was using my 457 sprayer and dropped it and the handle broke. Hurricane Dorian was heading directly towards us and I wanted to be prepared should I need my sprayer after the storm. Krystal Insley was able to send me the replacement parts, which were received within a few days. Hours and hours passed and the storm never came ashore but my sprayer is perfect, just like it was the first day I purchased it all those years ago. I will be using my Solo Sprayer in the coming days for sure. I have purchased other items over the years from Solo and even made a few more purchases after the storm passed. This is due to a great product and even greater customer service! Now that Hurricane left us and is heading in your direction please be prepared and be safe.
Andrew M., Delray Beach, Fl