What a great way to start the day!!
Just a quick note from Garwin, Iowa 50632.... What a great way to start the day!! Krystal Insley did an outstanding job with helping me with the parts needed to refurbish our Solo sprayer. Customer service like this NEEDS to be recognized and commended. Thank you for the proof that there is still great service in the U.S.A.
Henry, Garwin, Iowa 50632
Rest assured your company will be my sprayer source forever.
I had a question about a sprayer nozzle. I received a prompt, courteous reply from Thornton. He sent me a link to a you tube explanation of my problem. And I apologized to him for being so dense. We have texted back and forth a couple of times. He is a definite asset to Solo. Rest assured your company will be my sprayer source forever.
Thank you all
Howard Orr, Holly Ridge, NC
I've always been in awe of German engineering
After over a decade of reliable service my recoil starter on my Solo leaf blower locked up. After searching Google for parts I took the starter to the Solo distribution center. The technician disappeared with my blower for about 20 minutes and returned with a filter and gasket I requested and my starter in perfect condition. I've always been in awe of German engineering and now I'm blown away (no pun intended) by their customer service.
Bob, Smithfield, Va
It was truly a pleasure contacting your company
It was truly a pleasure contacting your company yesterday in regards to a part that I needed for my solo sprayer. When my call was answered by a very cheery woman by the name of Krystal, she knew exactly which part I was looking for and provided me with a link to YouTube on how to install the new part. I just wish all my contacts with different suppliers were as pleasurable as this one with your company and Krystal.
Sincerely Leonard Muzsek