Many homeowners in the Midwest will deal with water and mold damage as a result of recent floods. Flooding exposes your home to outside contaminants and if not dried and cleaned, leads to mold. Mold causes health problems such as congestion and itchy eyes or skin, and individuals with asthma or mold allergies can have a severe reaction when exposed to mold. Inside your home, mold eats away at paint, rots wood, and smells. ...

Read more

No man is an island in customer service. Teamwork is the backbone of customer service, and the employees on Solo's order desk adhere to that philosophy. Here is an example of how teamwork within a customer service desk translates to a positive experience for the customer: ...

Read more

Historic flooding in the Midwest means that many people will return home to flood damage. Damage from the Midwest flooding is expected to cost over a billion dollars. Flood damage is not only a financial burden but an emotional one. The entire process of assessing flood damage, processing insurance claims, and cleaning up is overwhelming....

Read more

People are at the core of customer service. Unfortunately, customer service can be frustrating for both businesses and customers. Mistakes happen. What's important is how your business handles them. At Solo, our philosophy is to help customers in any way possible....

Read more

Previously, we talked about how a backpack mist blower is a useful tool to incorporate into a pest control plan because of its ability to cover large areas quickly. Because pest control is expensive, professionals need to consider both price and quality. ...

Read more